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CashFlow Manager faqs
Questions and answers about the CashFlow Manager app by Santander | tomato pay
Which banks can I connect with and use with CashFlow Manager?
How do I make a payment if I am being shown a CashFlow Manager QR code or if I have been sent a CashFlow Manager link?
Can I cancel the payment after I’ve initiated it?
What if I forget my PIN?
What if my bank is not available for me to connect with? Can I still use the app?
Can I connect more than one bank account?
What information am I asked to share when connecting my bank account and why?
Why do I have to renew my consent for my connected bank account every 90-days?
Why am I asked to connect a bank account and what is the process?
Can I connect a joint bank account to CashFlow Manager?
How do I remove access to my bank account?
How do I check that a payment link is legit?
How can I change my daily payment limit?
How do I make a payment if I am being shown a tomato pay QR code or if I have been sent a tomato pay link?
How do I send a payment to another CashFlow Manager user?
My payment(s) failed. What should I do?
How do I send a payment to someone who is not a CashFlow Manager user yet?
Can I do anything else with the app besides payments?
How do I request a payment?
How do I view my full sales history and transactions?
What should I do if I didn’t receive a transfer after sending a payment request?
How fast is my transfer of money?
If the QR code doesn’t work, what should I do?
How much can I transfer via CashFlow Manager and tomato pay?
Do both parties need the app in order to make payments?
I don’t recognise a payment. What should I do?
How do I give CashFlow Manager access to my phone contacts?
What is a QR code payment?