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tomato pay faqs
Questions and answer about tomato pay
How do I scan a QR code and pay?
How do payments work?
Can I pay with other currencies using tomato pay?
How do I view my full history of transactions?
How fast is my transfer of money?
How much can I transfer via tomato pay?
I don’t recognise a payment. What should I do?
I haven't received the confirmation email. What should I do?
What is a QR code payment?
What should I do if I didn’t receive a transfer after sending a payment request?
How do I request a payment?
My payment(s) failed. What should I do?
Can I cancel the payment after I’ve initiated it?
How do I send a payment to someone who is not a tomato pay user yet?
How do I verify my identity?
What is Strong Customer Authentication (SCA)?
How will tomato pay use my personal data?
How does tomato pay store data?
My device has been stolen and/or lost. What should I do?
What should I do if I don’t receive the code to my mobile number?
Who is Fractal Labs?
Is tomato pay secure?
What is tomato pay?
What is your price?
Do you charge a fixed fee?
How can I delete my tomato pay account?
I’ve forgotten my password, how do I reset my password?
Why do I have to renew my consent in relation to my connected bank account every 90-days?
What is Open banking?
What is a magic link?
What age do I need to be to sign up for tomato pay?
How do I login to tomato pay?
Why do I need both my email and phone number to sign-up to tomato pay?