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tomato pay faqs
tomato pay faqs
Questions and answer about tomato pay
40 articles in this collection
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tomato pay
Connecting banks
Why am I asked to connect a bank account and what is the process?
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tomato pay
Updated over a week ago
How do I remove access to my bank account?
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tomato pay
Updated over a week ago
What if my bank is not available for me to connect with?
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tomato pay
Updated over a week ago
Can I connect more than one bank account?
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tomato pay
Updated over a week ago
Which banks can I connect with and use with tomato pay?
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tomato pay
Updated over a week ago
Payments
How do I scan a QR code and pay?
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tomato pay
Updated over a week ago
How do payments work?
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tomato pay
Updated over a week ago
Can I pay with other currencies using tomato pay?
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tomato pay
Updated over a week ago
How do I view my full history of transactions?
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tomato pay
Updated over a week ago
How fast is my transfer of money?
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tomato pay
Updated over a week ago
How much can I transfer via tomato pay?
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tomato pay
Updated over a week ago
I don’t recognise a payment. What should I do?
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tomato pay
Updated over a week ago
I haven't received the confirmation email. What should I do?
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tomato pay
Updated over a week ago
What is a QR code payment?
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tomato pay
Updated over a week ago
What should I do if I didn’t receive a transfer after sending a payment request?
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tomato pay
Updated over a week ago
How do I request a payment?
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tomato pay
Updated over a week ago
My payment(s) failed. What should I do?
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tomato pay
Updated over a week ago
Can I cancel the payment after I’ve initiated it?
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tomato pay
Updated over a week ago
How do I send a payment to someone who is not a tomato pay user yet?
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tomato pay
Updated over a week ago
Settings
How do I opt out from marketing emails?
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tomato pay
Updated over a week ago
What should I do if I wanted to register my business but I have not added my business name and industry?
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tomato pay
Updated over a week ago
Security
How do I verify my identity?
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tomato pay
Updated over a week ago
What is Strong Customer Authentication (SCA)?
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tomato pay
Updated over a week ago
How will tomato pay use my personal data?
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tomato pay
Updated over a week ago
How does tomato pay store data?
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tomato pay
Updated over a week ago
My device has been stolen and/or lost. What should I do?
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tomato pay
Updated over a week ago
What should I do if I don’t receive the code to my mobile number?
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tomato pay
Updated over a week ago
Who is Fractal Labs?
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tomato pay
Updated over a week ago
Is tomato pay secure?
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tomato pay
Updated over a week ago
What is tomato pay?
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tomato pay
Updated over a week ago
General
What is your price?
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tomato pay
Updated over a week ago
Do you charge a fixed fee?
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tomato pay
Updated over a week ago
How can I delete my tomato pay account?
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tomato pay
Updated over a week ago
I’ve forgotten my password, how do I reset my password?
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tomato pay
Updated over a week ago
Why do I have to renew my consent in relation to my connected bank account every 90-days?
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tomato pay
Updated over a week ago
What is Open banking?
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tomato pay
Updated over a week ago
What is a magic link?
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tomato pay
Updated over a week ago
What age do I need to be to sign up for tomato pay?
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tomato pay
Updated over a week ago
How do I login to tomato pay?
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tomato pay
Updated over a week ago
Why do I need both my email and phone number to sign-up to tomato pay?
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tomato pay
Updated over a week ago